Our commitment to health, safety and security

Ferrara without thoughts

Safety management and hazard prevention are our two main priorities.

COVID-19

In response to the recent development of the COVID-19 pandemic, we continue to adhere to the latest advice and recommendations from the Centers for Disease Control and Prevention and the World Health Organization (WHO). For up-to-date information and further details, please visit the OMS pages.

At Hotel Lucrezia Borgia we have reviewed our current health and safety procedures. This in-depth cleaning and disinfection protocol has been developed to ensure guests safety and peace of mind from check-in to check-out. At the entrance to the hotel, our thermoscanner allows only guests of normal temperature to enter, and all our rooms are sanitised 24 hours a day, 7 days a week with our Active Pure Beyond, the world's only NASA-certified system for purifying and sanitising environments and surfaces. When it starts working, it destroys viruses, volatile organic compounds, smoke and unpleasant odours, WITHOUT USING OZONE, 24 hours a day in the presence of people.

At Hotel Lucrezia Borgia we are also trained in the possible management of suspected or confirmed cases of coronavirus (COVID-19) or isolation for quarantine purposes in collaboration with the local authorities.

We constantly monitor and follow changes in recommendations and guidelines from local governments and local health authorities, to continue to provide the best possible service while safeguarding the safety of our guests and staff, in accordance with the requirements of these local authorities.

We would like to remind you that the containment of the virus depends on the responsible behaviour of each and every one of us. For this reason, every person within the hotel must scrupulously respect the rules of behaviour which are clearly displayed in various parts of the hotel.

SAFETY AND PROTECTION

At the Hotel Lucrezia Borgia you can stay safe thanks to the active night-time surveillance service of the perimeter and all the entrances, carried out by Top Secret Vigilanza, one of the most qualified companies in Italy in this sector.

The security service is carried out by connecting to the hotel's perimeter and car park video cameras, with a dedicated car carrying out night patrols, inspections and prompt intervention on alarm.

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